Capitol Bridge uses a tested and proven methodology for performing eligibility determinations and enrollments that has provided demonstrable success for local, state, and federal agencies worldwide. Our end-to-end methodology uses business process management to scale quickly and to enable public programs to better manage the growing complexities of eligibility and enrollment.
A Comprehensive Process
We pair eligibility information drawn from government data sources with a proprietary, state-of-the-art enrollment application system. Our eligibility and enrollment services are supported by full-service operations management and excellent customer service. The result is a tailored eligibility and enrollment solution that enables program participants to apply and enroll in public programs accurately and efficiently.
Our skilled team and robust infrastructure offer unmatched benefits — no matter the size or complexity of your program. You can be sure our approach:
- Ensures your eligibility recommendations are compliant, enrollment is efficient and reimbursements are maximized
- Provides multiple ways for individuals to apply: online, by phone and by mail
- Gives consumers the power to make informed decisions — transforming complex requirements into clear instructions
- Responds to beneficiary needs with contact centers staffed with trained, knowledgeable, multilingual experts